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Episode Summary

Your annual plan was built in December and you’re already off it in February, and the five-year picture sitting next to it is a wild-ass guess nobody on the team actually believes. Your CPA does taxes. Your operating system handles execution. Nobody is sitting with you at the gap between the 12-month plan and the 10-year vision. Shannon Susko built two companies, sold both, and the second one sold at a strategic valuation on three years of forward numbers because she’d mapped the next 12 quarters before opening the door. We got into why the three-year highly achievable goal (3HAG) is the missing connector between strategy and execution, why you forecast cash first and let the Three-Statement Model fall in behind it, how A players, B players, and C players actually behave on a real team, and why a buyer paid up and removed the earn-out when she handed them 12 quarters of hit numbers. The valuation didn’t come from the trailing P&L. It came from proving she could predict.

Top 10 Takeaways

  1. Your five-year number is a wild-ass guess unless something credible connects it to your annual plan.
  2. A three-year line in the sand is the bridge between today and your ten-year goal.
  3. Forecast cash first, then build the P&L, cash flow, and balance sheet behind it.
  4. Strategy and execution need a feedback loop every 90 days, not a one-way handoff.
  5. Your core customer is who buys from you at a profit; everyone else clouds your strategy.
  6. Map your 12 quarters of swim lanes so the big moves are visible four quarters out.
  7. Buyers value future cash flow, not trailing performance, when you can prove you predict.
  8. A players run ahead of you; B players make you keep asking “are you with me?”
  9. Popularity over accountability is the CEO weakness that quietly costs you a year of growth.
  10. Your A players need a future org chart, or they leave to grow somewhere else.

Sound Bites

“Strategy is the most misunderstood word in business. I stop asking people in workshops for their definition because I just don’t want to hear it. It’s just so done.” (@00:32:45) — Shannon Susko

“We sold the business on that 12th quarter and the buyer bought the business valued on the three-hag that was three years out. It was a strategic buy, not a financial buy.” (@00:30:33) — Shannon Susko

“My biggest weakness as a CEO was popularity over accountability. The scorecard made it objective. The three-hag made it objective. It wasn’t me anymore. We all agreed.” (@00:49:21) — Shannon Susko

“If you have that timeline, even if it’s two years, you have three years of recorded history of your ability to come up with a plan and execute it within a percentage of margin. That allows you to value the future cash flows, not the historical.” (@00:29:47) — Ryan Tansom

“100 hour weeks. We don’t want to fail. And you know what, there’s a better way. I was looking for the better way.” (@00:05:43) — Shannon Susko

About This Episode

Shannon Susko is the founder of Metronomics, a growth operating system used globally by CEOs and leadership teams who want out of the day-to-day and into the seat above it. She built and sold two companies (the second to a $3 billion acquirer in three years), and wrote three books on the system she developed: The Metronome Effect, 3HAG WAY, and Metronomics. Her work fills the gap most operating systems leave open: the strategy bridge between the annual plan and the long-range goal. This conversation lines up with how Ryan thinks about the Value Growth Plan™ and the boardroom rhythm, because Shannon’s 3HAG is the same three-year strategic horizon iBD owners build their forecast and valuation against.

Resources Mentioned

  • Metronomics — Shannon’s company, books, coach network, and software platform. — metronomics.com
  • 3HAG WAY by Shannon Susko — The book on the three-year highly achievable goal as a strategy system.
  • Metronomics by Shannon Susko — The book describing the full growth operating system.
  • The Metronome Effect by Shannon Susko — Her first book.
  • Michael Porter — Referenced for the foundational definition of strategy as a unique and valuable position.
  • Brad Smart, Top Grading — Referenced for the original A/B/C player scorecard concept.
  • Alex Osterwalder, Strategyzer — Referenced for the Business Model Canvas.
  • Jim Collins, Patrick Lencioni, Verne Harnish (Rockefeller Habits / Scaling Up), Gino Wickman (EOS), Jack Stack (Great Game of Business) — Referenced as foundational influences on the system.

Connections

Phase + Module:

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